Temporary ISBA Service Interruption Scheduled on May 7

All ISBA systems will be down due to a network upgrade beginning Tuesday, May 7 at 5:00 p.m. The interruption is expected to be short (20 minutes), but could last up to two hours. During this time the ISBA website will not be available. As a result you will also not be able to log into Fastcase, online CLE, and ISBA Central. Here is what you need to know and steps you can take to ensure continued service.

Fastcase

For members who need to access Fastcase during this time, please follow the instructions below.

  1. Download the free Fastcase App - available for iPhoneiPad, and Android.
  2. Sync your ISBA account before the website goes down on Friday. Syncing your account only takes a few simple steps (see our how-to guide (PDF)), and will ensure that your search history is copied over to your Fastcase app.

If you find yourself unexpectedly needing access after the website is down, and haven't synced your ISBA account, you can set up a free 24-hour trial account with Fastcase. However, your search history won't be tied to your account.

For questions regarding the Fastcase app, please contact Fastcase at (866) 773-2782.

ISBA Central Communities and Discussion Groups

Discussion groups will still be available via email, but you will not be able to log into ISBA Central. (Note: if you are already logged into the ISBA website, you may be able to access ISBA Central by going to it directly at http://central.isba.org).

Online CLE

You will not be able to access online CLE at all during the outage. 

For all other questions, please contact ISBA at (800) 252-8908.

We apologize for any inconvenience, and appreciate your assistance and patience.

Posted on May 7, 2019 by Timothy A. Slating

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