By Mark C. Palmer, Chief Counsel at the Illinois Supreme Court Commission on Professionalism
What channels of trust have you built lately? Put another way, what social capital tracks have you put down to promote and maintain the delivery of your firm’s services?
Whether you’re the managing partner at a large firm or a solo practitioner, part of your job as a professional is being attentive to your social capital networks. This could include anyone from friends, neighbors and former classmates, to colleagues in civic organizations and legal associations. Your network also intersects with those of your employees; and together, your firm’s social capital provides the foundation for a business to thrive.