Practice HQ Resource: Email Etiquette Checklist

It’s a common source of workplace anxiety: Did you inadvertently carbon copy the wrong person on that email? Or was a critical piece of information left out that clarifies your position?

In the fast-paced modern work environment, emails are often sent in a hurry. That’s why it’s especially important that attorneys ensure their email communications are concise, pleasant, and accurate.

The ISBA’s email etiquette checklist provides best practices for sending professional emails, including tips such as not including large attachments, only copying people who need to see the email, and being cautious of blind copying recipients. The checklist also reinforces the need to make sure spelling and grammar are accurate, and to always include contact information.

The checklist is one of many member resources available at Practice HQ, the ISBA’s one-stop microsite for practice management and technology information. Organized by the life cycle of a law practice, Practice HQ can help you start a firm, build, manage, protect, or wind down. Practice HQ content is members-only; you must log in to the ISBA website for full access.